Credit & Collections Roundtable 2019

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April 4, 2019    |    NEPPA Training Center

  200 New Estate Road, Littleton, MA 01460 


Sponsored by NEPPA's Customer Service Subcommittee, the next Credit & Collections Roundtable will be held Thursday, April 4, 2019 at the NEPPA Training Center (200 New Estate Road, Littleton, MA 01460).


Who Should Attend?

This Roundtable is designed for anyone involved with billing or collections including:

  • Customer service representatives
  • Customer service managers
  • Office managers
  • Billing and collections professionals



The agenda is being finalized and is therefore subject to change.

8:30 am    Coffee & Baked Goods Available

9:00 am    Welcome & Introductions

Tell us about yourself and your system (size, location, number of employees, etc.). What role do you play in collections?

9:30 am    Roundtable Discussion Facilitated by Chris Pollart & Karla Doukas, KP Law

12:00 pm  Lunch

12:30 pm  Roundtable Discussion Continues

2:00 pm    Adjourn



Registration fees include coffee, baked goods and lunch.  


NEPPA Members: $50

Non-Members: $75


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Lodging is not included in your registration fees and must be arranged directly with the hotel. If you need overnight accommodations, please contact any of the following hotels directly and be sure to mention you’re with NEPPA (or the appropriate code/account number) to receive the negotiated rate:


Courtyard by Marriott, Boston – Littleton -  $155/night + tax

102 Constitution Avenue

Littleton, MA 01460

(978) 440-5040

Click here to make your reservation online.


The Westford Regency Inn & Conference Center - $116/night + tax

219 Littleton Road

Westford, MA 01886

(978) 692-8200

Click here to make your reservation online using the Rate Access Code: NEPPA.


SpringHill Suites Devens Common Center - $129/night + tax

27 Andrews Parkway

Devens, MA 01434

(978) 772-3030

Click here to make your reservation online using the Group Code: BZL.



Questions?  Don't hesitate to call the office at (978) 540-2200.